What size brands do you typically work with?+
We work across the spectrum, from emerging brands building their growth engine for the first time to established companies scaling complex multi-channel programs. Engagements are scoped to where you are and where you're going next.
Do you work on retainer or project basis?+
Primarily retainer, with a six to twelve month minimum. Defined-scope projects are reserved for audits, channel launches, and discrete campaigns where a shorter horizon makes sense.
Who actually runs the account day-to-day?+
A dedicated team led by a senior strategist with deep platform expertise, supported by specialists across paid, organic, lifecycle, and analytics. The people on your kickoff call are the people in your Slack and on the weekly review.
How do you measure success?+
Contribution margin and payback period, reconciled against your finance numbers. Platform metrics inform optimisation; they don't define the engagement.
What does a typical engagement cost?+
Retainers generally sit between $15k and $75k per month depending on scope and channel mix. Specifics are scoped after the initial conversation.
Will you work with competing brands?+
No. Category exclusivity is standard in every contract and disclosed up front.